I am the wife of a 5 ase certified technician. I am very upset over this new flat rate system. My husband has been in this field for over 20 years and does the best work he can do for tire kingdom.
He works 50+ hours a week and is now making less money then before.
I know now that this company does not care about there employees, they've proven that. You've increased your store hours, your opened on Sundays and there are very few paid holidays.
I wish they would work side by side for a couple of weeks with a tech.just to see how back breaking it is, how they get cuts and burns, and the grease is so embedded in there skin that nothing takes it off. They are out in the heat, and cold as well.You try working in 90 degree weather and work on a car that engine just got shut off (the heat is unbearable).
Since this new flat rate went into effect my husband,on average makes a good $200 -$500 less than if it was still commission.It is causing alot of financial problems with my family.
We were struggling before this and now it's worse. We are down to 1 car,our other one was repossessed because we couldn't make the payments, and we are fighting to keep our home that we've had for 12 years. When he takes home only $1182. after working 2 weeks and our mortgage alone is $1200.that gives us(which is a family of 4) just about a $1000 a month to pay all other bills,groceries etc. IT'S NOT WORKING!
There is no going out to any fast food restaurant or steak for dinner in this house.
Even the morale in the shop is bad. I wish you higher ups could see what your doing to the men who work very hard for you.The district manager comes by and says keep up the good work, well that doesn't put food on the table or pay our bills. I wish you would come up with a better way to pay your employees.
I know the economy is bad but you found a way to take more money from your workers so your life style doesn't change and that's truly not fair.
My husband comes home and is very stressed over how little money he made and he hates the fact of going to work the next day only to work another 11 hours to make little money. It is putting a strain on our relationship and our family as well.
I truly hope that someone reads this that can make a difference as to what is going on.
Managers and service managers don't care, they are only interested in there weekly pay and there BONUSES. So if they cut some of the techs flat rate hours to get it that's what they do. So much goes on in the shops that you don't know about or don't care to know.
How store managers leave much earlier then there suppose to...then go in the next day and change there time. Or there to lazy to even try to sell recommendations on the estimate slip...then the other workers out front get mad at the boss so they don't do it either. It's like a big soap opera at times.
My husband has worked on cars and the part is defected only to have to do it again,or worked on cars that someone else did and not get paid.
But let him mess up and right away the manager will take flat rate time from him.
You want DNA's and PMA's and check this and do that but what do you pay your tech for doing all this?
Please...something has to give....you bet I'm mad...stressed ,tired, worried, and most of all scared.