Tire Kingdom Reviews
Tire Kingdom Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 211 reviews; sentiment is mostly negative with 85% unfavorable. 43% request improved customer service and 60% say they will not return. Common asks include refund and warranty resolution.
Key Takeaways for Future Customers
- Read Tire Kingdom reviews before booking and get prices and promises in writing.
- Expect possible delays, extra charges, and disputes over labor or parts.
- Document work and ask about warranty and refund policies up front.
Negative Feedback / Risk Areas
- Poor customer service and communication leading to billing disputes.
- Allegations of overcharging, bait-and-switch pricing, and warranty denials.
- Reported unsafe or improper repairs, damaged rims, and uneven alignments.
Positive Feedback
Some locations noted convenient service, timely flat repairs, and long-term loyal customers praising friendly staff.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 211 reviews; sentiment is mostly negative with 85% unfavorable. 43% request improved customer service and 60% say they will not return. Common asks include refund and warranty resolution.
Key Takeaways for Future Customers
- Read Tire Kingdom reviews before booking and get prices and promises in writing.
- Expect possible delays, extra charges, and disputes over labor or parts.
- Document work and ask about warranty and refund policies up front.
Negative Feedback / Risk Areas
- Poor customer service and communication leading to billing disputes.
- Allegations of overcharging, bait-and-switch pricing, and warranty denials.
- Reported unsafe or improper repairs, damaged rims, and uneven alignments.
Positive Feedback
Some locations noted convenient service, timely flat repairs, and long-term loyal customers praising friendly staff.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Key Largo, Florida
Poor customer service
- - Installation slots were shown, but the store claimed no tires in stock and no install this week; online prices were lower and stock info conflicted.
I was scheduling tire installation on Sunday, July 5. They showed openings at 11 AM, 12 PM, 1 PM, 2 PM, 3 PM, and 4 PM.
I had already set my tires. They said that they were in stock. They showed that they were on sale, and I wanted to make sure that they could do the installation, so I called the store. The store said they did not have those tires in stock, that there was no sale on those tires, and that there was no way that they could do an installation on those tires today or any day this week.
Every day on their calendar showed that there were openings for that, and they said the quickest they could get to it would be the following Friday. This is ridiculous. They also quoted me prices of tires that were double the amount of the ones that showed online. They said that they had five in stock.
Is this bait and switch? Poorest customer service that I've ever had anywhere.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTell me one thing got another
- - 11:30 appointment; no wait, car outside 3 hrs.
- - They offered a $200 discount for the wait.
- - The bill stayed $740 despite the discount promise.
Had an appointment at 11:30. Fine.
Bring car, no wait. Said 1 hour to 2:00 hour, fine. Came 3 hours later; car was still outside. Now I'm pissed off.
Said sorry, I will discount $200.00 for your wait (what do they do, take cars with more money first? Yes). Bill was $740.00, $200.00 = $540.00. Started excuses after excuses about discounts, no discounts.
Still paid $740.00. Won't be there ever again after 18 years.
- After that i am done i will do firestone
User's recommendation: Get it all on paper !!
West Palm Beach, Florida
Ricky had broken my son or caps on my rims as he was replacing my tires and he said he was going to replace him and I can't get a hold of him I have his phone number but he's not answering the store w
- - I got new tires on my GMC Sierra.
- - Center caps were broken by Ricky of Tire Kingdom.
- - Location off Okeechobee and Jog is no longer open.
I have gotten new tires on my GMC Sierra truck and they broke my center caps and the gentleman at Tire Kingdom is named Ricky who broke them and he was located off of Okeechobee and Jog and you're not open no more over there
User's recommendation: None if the problem isn't solved
Miami, Florida
Unsafe Practices
- - I visited Miami Gardens, FL store.
- - Noise from passenger front tire; object fell; supervisor ignored damages; seeking callback at 954-446-****.
I visited your store in Miami Gardens Florida today December 27, 2025 after leaving the store while driving home I noticed a noise coming from the passenger front tire after a few minutes I heard something fall from the car but I was afraid to stop because I had lost control of the car at that point when I went to review the area I found a large object that was left on my vehicle. I returned to the store to speak with the supervisor who attempted to ignore the seriousness of this.
I would like to request a call back because I have damages to my vehicle and I will wait on your call. My number is 954-446-****
User's recommendation: To focus more on the job duties while working
Palm Bay, Florida
Turminanation
- - There is a toxic env at New Haven Rd, Melbourne.
- - District manager won't answer calls and belittles staff.
- - Do not recommend; seek a cheaper option.
Worked at new Haven rd Melbourne fl toxic work environment district manager
Will never answer a call or text
If you try to reach out when he does it is one way his when he does he will belittle you because he is above you
If you are wearing a black shirt you are not worth his time
In short I will never recommend this company
I will follow up again with pictures and videos of the
Wrongful practice this company does every day
What ever they say get a second option you will save money
My car was worked on at the northlake location and my tires are damaged due to improper alignment
Contacted management and my problem was never resolved
Horrible experience. When I bought my tires they uncharged me for an all different things that I didn’t need.
I paid for an alignment and it was not done properly so the tires were damaged severely in 3 months. Then when I went back to say this happened they told me that it’s my fault the tires all damages and I was 2 weeks past the 90 day warning so I had to buy new tires at full price. And I had no choice because by the time I noticed the damage on the inside of the tires they were so damaged it was no longer safe to drive like that. They also scratched my new rims while changing my tires.
The tires I bought have a 45000 mile warranty.
It should have been covered because the rear tires were completely compromised in under 3 months and it’s because the alignment was not done properly. I believe customer service could have done much more to satisfy me a customer.
- Poor quality alignment and lack of knowledge technician
Preferred solution: My damaged tires replaced and a correctly done 4 wheel alignment
User's recommendation: Do not use tire kingdom
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hollywood, Florida
Tire slashed
- - Spent $1,050 for an alternator service.
- - After service, a 2-inch sidewall slash appeared on the front right tire, and the customer wants a replacement.
Brought in my daughter-in-law's Dodge Caravan yesterday for a new alternator. I paid with my Tire Kingdom credit card.
$1,050.00 later, we picked up her car and drove it four short blocks home. When we got home, we heard the tire hissing and noticed the front right tire had a 2-inch slash in the sidewall. We immediately returned the van, and the manager said it didn't happen during service. I'm sorry, but I don't believe him.
The tire was purchased at a different tire store just 2 weeks ago. Now we are out one new tire. After leaving, the manager called us and said he would give us $50 for the slashed tire. Seems like he was admitting that it happened at his shop.
What I would like is a new tire to replace the damaged one, not $50.
I have been a customer for years, but unless this is resolved in a fair manner, I see no reason to ever go back or ever recommend this company to my friends or family. I may even take this up with the Better Business Bureau.
- Close to home
- Tire was slashed while in for service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Over charged even when confronted they don’t tell you the price does not include labor!!! Nothing short of SCAM!!!
I will never use Tire Kingdom or Mavis Tire who I believe to be parent company !
Ad is for $79. Oil change with a $25 off coupon.
Bill was $94.55. Labor is an extra charge!!!
But they didn't tell you that!! SCAM!!!
- False advertising
Preferred solution: Full refund
User's recommendation: Don’t come Here!!!!!! RUN
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Verified Reviewer |
Ashburn, Virginia
I have been bringing my car to Tire Kingdom on Brinson Road in lutes Florida for 20 years and I have never had a problem. Staff is always friendly and very professional.
The staff has always been polite and professional work always excellent been going to Tire Kingdom and Brinson Road lutes Florida for over 20 years. Never had a problem.
User's recommendation: I highly recommend Tire Kingdom I’m renting Road in lutes Florida
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Verified ReviewerThey can’t even do a oil change
- - Oil change; car was fine.
- - Tire Kingdom touched it; oil pan bolt issue.
- - Quoted $3,000 to fix.
- - Stay away; warn others in Charlotte NC.
I went there for an oil change it wasnt anything wrong with my car 740I BMW until tire kingdom touch it!! Then come me said someone else script my bolt to my oil pan
Then he laughing when he tells me about the problem.
Then tell me for them to fixed the issue going cause 3,000 dollars. Stay Away From There Bad Business I will be putting out flyers about there services around Charlotte North Carolina!!!
User's recommendation: Please Stay Away
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Verified Reviewer |
Lake Worth Beach, Florida
Update on what they did based on my last review, still 1 STAR!
- - They paid for repairs, but lug studs/nuts weren’t replaced.
- - Overtightened lug nuts caused failures and 11 of 20 have been replaced.
avoid tire kingdom at all costs unless you want to play Russian roulette with your car repairs.
They should have paid to have ALL 20 Lug Studs and Lug Nuts replaced!
A year later, I'm still dealing with overtightened lug nuts. Had to replace two more wheel studs again today. They use impact wrenches to put lug nuts back on--you're supposed to hand-tighten first and then torque them properly by hand.
How is this even possible? Because when they damaged a few, it set off a chain reaction.
Last I checked, I've had to replace around 9 out of 20 total wheel studs. Now I have replaced 11 of the 20. I basically need to replace the rest of them now, because once a stud is over-torqued, it stretches the metal--even if you can't see it. It's weakened microscopically and will fail sooner or later.
I'm just done with this Tire Kingdom.
There is ZERO that can be said about their service techs.
How can you have this many overtightened lug nuts unless you're actively doing it wrong on every car?
They are the worst-managed, worst-trained techs in the business. DO NOT trust them with your car. You could end up stranded with a flat tire--and a perfectly good spare--because you literally can't get the wheel off without breaking studs thanks to their incompetence. And do you have the tools, special puller and spare lug studs and lug nuts?
Probably not.
The last place this car was before I took it to Costco for a simple rotation? You guessed it--Tire Kingdom.
With all the prior damage to the lug nuts and studs, there's no one else to blame. At this point, it feels like intentional vandalism.
So now I take 5 extra studs, 5 extra nuts, a stud puller, all tools to remove the wheel, caliper/caliper frame and bolts to push the rotor off, just in case. That is ridiculous to have to do that but we have to or risk getting stranded somewhere.
Think twice before going to Tire Kingdom.
If you read this far, don't take my word for it, DO NOT!
Read every 1/2 star review of them. These don't sound like issues with the customers rather with Tire Kingdom management and staff.
- Worst place ever
Preferred solution: Full refund
User's recommendation: Find another place to do these types of services!
Pensacola, Florida
Bad service and job. Managers overwhelmed
I took my car in for service and paid $700 for repair service, and the car is running very badly. I'm very upset with the service received.
Preferred solution: I need my vehicle fixed this is bad service and this isn't good for no customer
Alignment
- - Staff unavailable for lifetime alignment on the date of visit.
- - They no longer offer lifetime alignment service.
I was in to have the lifetime alignment done on two of my vehicles and was told they did not have the staff available to assist on that date. I contacted the store today and they told me that they no longer offer the lifetime alignment service.
Preferred solution: Deliver product or service ordered
User's recommendation: Misleading
Syracuse, New York
Good honest recommendation
- - Another shop said I needed a new tire, but Tire Kingdom fixed it.
- - I recommend Tire Kingdom on W Nine Mile Rd for tire alignment and services.
I have a nail on my tire and the other company said that I have to buy a new tire but they dont have the tire that I needed. Came to Tire Kingdom checked my tire and they said it could be fixed and they did.
Saving me more money and have my tires aligned properly by them for safer driving.
I recommend the Tire Kingdom in W Nine Mile Rd. In Pensacola the place to go for your tire services
Complaint about racial and unnecessary comments while waiting
- - Front desk ticketed tire checks; we only asked to air four tires.
- - 40 minutes later, hubcaps removed; tires checked; Brady the clerk was loud and rude.
At the Cortez location in Bradenton, FL, the gentleman at the front counter put in a ticket for our car to have all 4 tires checked. We ONLY asked to put air in all 4 tires.
40 minutes later after slow mechanic took all 4 hubcaps off, raised the car and slowly did all 4 tire checks, he pulled our car out, we said thank you and he walked away without even an acknowledgement.
While waiting the front clerk, Brady, with the ankle monitor made statements about not Go to tge one ontrying to be a Karen while loudly speaking on the phone and also gave a Spanish man a hard time, telling his coworker that the man is refusing to speak English. As the man walks away, he addresses the man as..hey, Popi..this same clerk has been rude and loud and confrontational during the last 3 visits.
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Verified ReviewerThey couldn’t do a oil change without having a problem
- - I went there for an oil change.
- - They were unprofessional about the situation.
- - They charge for work they can't do.
I went there for oil change and they were very unprofessional about handling the situation. They will charge you for work they cant even do the one in Harrisburg nc did that until mechanic told me about they couldnt do the work!!!
User's recommendation: Stay Away From There Bad Service
About
, , , Cole Muffler And Brake
Tire Kingdom is the largest independent tire and automotive services retailer in the United States. The Company started in 1972 at the West Palm Beach Farmer's Market. In June, 2000, Memphis-based TBC Corporation acquired the shares of the company. In November 2005, TBC Corporation became the subsidiary of Sumitomo Corporation of America (SCOA). Tire Kingdom sells brand tires such as Michelin, General, Sigma, Toyo, Uniroyal, and more. Every tire has a 30-day ride guarantee. Company's retail centers provide full service of tire replacement, tire balancing, wheel alignment, comprehensive service programs and warranties.
Tire Kingdom centers also offer under-car and under-hood maintenance services as well as brake repairs, suspension system replacement, air conditioning service, cooling service, transmission service, fuel system and oil change service.
Tire Kingdom is ranked 181 out of 1319 in Service Centers and Repairs category
USA
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Maybe check your own air next time Princess.