Hollywood, Florida
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2.5
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BOUGHT NEW TIRES AND GOT SUCKERED INTO BUYING THE ROTATION HIGH SPEED BALANCE AND ALIGNMENT FOR 5 YEARS.I WOULD TAKE MY TRUCK RELIGIOUSLY EVERY 6 MONTHS.

I WOULD ALWAYS TELL THE SALES PERSON AND TECHNICIAN THAT I NOTICED MY TIRES HAD A UN EVEN WEAR TREAD PATTERN. I WOULD ALWAYS GET THE SAME RESPONSE. (THAT'S NORMAL WEAR FOR THE TIRE). I RECENTLY WENT TO ANOTHER TIRES SHOP TO BUT NEW TIRES WITH ALIGNMENT AND WAS TOLD MY ALIGNMENT WAS OFF.

I HAVE A 2007 CHEVY SILVERADO AND THE ALIGNMENT IS TRICKY IN THE SENSE THAT IT HAS ALOT OF ADJUSTMENTS.

AND THEY WERE PROBABLY BEING LAZY.LOST A CUSTOMER THANKS

Reason of review: alignment was never done correctly.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

I liked: Customer service was good.

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