Went in for a simple oil change on my 4 cylinder Kia - Was told "you know that's synthetic Oil". (which means nothing to me).
I expected a $40.00 charge like everyone else. Had I been told the total cost upfront, I could've walked off. I have never in my entire life paid $70.00 for a simple oil change. I get my oil changed every 3,000 miles but will never step foot in here again.
Also after my car was finished, the counter associates kept taking walk in customers, leaving me sitting in the waiting room. Finally I went out to the sales floor and got in line behind those people that had just arrived after I had been sitting there for nearly an hour waiting for my car to be done.
Product or Service Mentioned: Tire Kingdom Oil Change.